Grace Period
2-Hour Window
Processing
Within 24 Hours
Refunds
5-7 Business Days
1. The Window of Opportunity
You may request a cancellation within 2 hours of placement. This window begins the moment your confirmation email arrives. Beyond this time, your order has likely entered our quality inspection phase.
2. Processing & Transit
Once our 1-business-day handling begins, cancellation is no longer guaranteed. If your package has been packed and handed to our carriers, the order cannot be intercepted. In these cases, please follow our Returns Policy once the item arrives.
3. How to Request
Email [email protected] within 2 hours.
Subject: Cancellation Request — Order #[Number]
Include your full name and the reason for the change.
4. Address Accuracy
Please double-check your details at checkout. If you spot an error, contact us immediately. Once shipped, we cannot reroute or modify the destination.